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privacy policy

Craft Cafe Co., Ltd. (hereinafter referred to as the Company) implements the following measures regarding the protection of personal information such as the customer's name, date of birth, address, and the content of the service they have applied for.

[1] We will comply with laws and other norms concerning personal information, and will do everything possible to protect the important personal information of our customers.

[2] We will properly handle the personal information of our customers within the scope of the following purposes.

  • Confirmation of identity, billing of charges, change of charges and service conditions, and other matters related to the provision of our services
  • Sending sales recommendations, questionnaire surveys, and gifts regarding our services by various media such as telephone, e-mail, and mail.
  • To improve our services or develop new services
  • To respond to inquiries and consultations

In addition to the above purpose of use, the purpose of use may be determined individually based on services, questionnaires, etc.

[3] In order to properly handle the personal information of our customers, we will establish internal regulations and an internal management system, train employees, and prevent unauthorized access to personal information, loss, destruction, falsification and leakage of personal information. We will strive to protect personal information by taking appropriate measures to prevent such incidents and continuously reviewing them.

[4] In order to achieve the above purposes of use, we may entrust the personal information of our customers to subcontractors or business partners, such as payment and delivery. In that case, we will select a company that fully protects personal information and take necessary and appropriate measures such as concluding a personal information protection contract. In addition, if there is a request for disclosure from a public institution such as a court or a police agency based on laws and regulations, we may provide it to the public institution.

[5] We may revise our privacy policy in order to protect the personal information of our customers and to respond to changes in laws and other norms. If there is a revision, we will inform you on the homepage.

Please feel free to contact us if you have any questions about the contents of this site or if you would like to confirm your own personal information.

Kazuhiko Tabata Representative Director Craft Cafe Co., Ltd.