Please be careful of fake websites and Instagram advertisements pretending to be our store!
We have confirmed that there is a fake website that is using our website name, product pages, images, company profile, etc. without permission.
Even if these fraudulent websites contain information about our company, we have no connection whatsoever with them.
If you fall victim to a fraudulent website, not only will you be scammed (such as not receiving the product you purchased), but your personal information, such as your credit card information, may also be misused, so please be careful when shopping.
Operating company
The only sites we operate are the following (as of October 2024).
If the site matches any of the characteristics of a fake site listed below, or if you have any suspicions, please do not proceed with the purchase and contact us.
- ▪️Sold at a lower price than the official sales site.
- ▪️The only payment method available is bank transfer.
- ▪️The bank account name does not match the operating company name, or is in a personal name.
- ▪️Cash on delivery is not available as a payment method.
- ▪️Company name and phone number are not listed.
- *Inquiries can only be made via email address or email form.
- ▪️The address is fake or does not exist.
- ▪️The Japanese written on the site and in the reply emails from the site are unnatural and contain many misprints and typos.
- ▪️The contact address is a free email address.
In case you are a victim
Please contact the Cyber Crime Consultation Desk at your nearest police station or consumer center. If you paid by bank transfer or credit card, please contact the financial institution or credit card company where you made the transfer and report the damage.
We ask our customers to please be careful.
