Craft Cafe Operating Company
Name: Craft Cafe Ltd.
Craft Cafe Corporate Site
Address: 84 Nishiura-cho 2-chome, Fukakusa, Fushimi-ku, Kyoto-shi, Kyoto 612-0029, Japan
Representative: Kazuhiko Tabata, Representative Director
History: Established: July 1, 2005
Capital: 3,000,000 yen
Business Activities: Online sales of products from artists, production regions, and factory brands
Operation of Online Main Store (since July 2006)
Operation of Craft Cafe Rakuten Ichiba Store (since February 2006)
Operation of Craft Cafe Yahoo! Store (since May 2007)
Phone Number: TEL: 050-1809-5348 FAX: 075-646-1331
E-mail: support@craftcafe.co.jp
Chat: You can contact us via the chat button at the bottom right of the screen.
Click here for the contact form
Business Hours: Weekdays 10:00–17:00
Phone Support Hours: Weekdays 10:00–12:00 / 13:00–17:00
Holidays: Saturdays, Sundays, and public holidays / Summer and year-end/New Year holidays (please check our business calendar)
Sales Provider, Sales Contract, and Responsibility for Sales
1. Sales Provider and Party to the Sales Contract
The sales provider of this site, "Craft Cafe," is Craft Cafe Ltd. (hereinafter referred to as "the Company"). The sales contract for products sold on this site is concluded between the Company and the customer, with the Company as the seller and the customer who purchases the product as the buyer.
2. Responsibility for Sales
The Company assumes responsibility for the sale of products on this site. The Company is responsible for responding to orders and inquiries, requesting payment, confirming receipt of payment, managing sales, shipping and delivering products, processing returns, exchanges, and refunds, and handling complaints.
For details regarding payment, shipping, returns, cancellations, etc., please check the respective guide pages in this User Guide.
Map
【Nearest Stations】
・Approx. 10-minute walk from Kuinabashi Station on the Kyoto Municipal Subway Karasuma Line
・Approx. 10-minute walk from Takeda Station on the Kyoto Municipal Subway Karasuma Line
・Approx. 10-minute walk from Takeda Station on the Kintetsu Kyoto Line
・Approx. 10-minute walk from Fujinomori Station on the Keihan Main Line
・Approx. 10-minute walk from Fukakusa Station on the Keihan Main Line
